Insurance and Billing
The Clinic Business Office for Tufts Dental School patient care billing is available by calling (617) 636-6986. Our representatives are available to answer your account, payment and insurance questions Monday through Friday from 9:30 a.m. to 4:30 p.m.
Payment is expected at the time of the appointment. This includes co-payments, co-insurances, or full payment for patients without insurance. Our clinics accept the following payment methods.
- Visa, Mastercard, and Discover
- Personal Checks (with valid photo I.D.)
- Flexible Spending Accounts
- Third-party payment plans through LendingClub
- Online Payment
In-network Dental Insurance
It is your responsibility to know your dental insurance benefits. Insurances accepted and procedures covered may vary by provider and individual. You will be responsible for any remaining balances after we bill your insurance, and we will send a statement showing the balance.
- Blue Cross Blue Shield Dental (MA & RI)
- Delta Dental
- MassHealth (Not accepted by Faculty Practice)
*Except Oral Medicine and the Craniofacial Pain Center that bill medical insurance. See the "Medical Insurance" section below.
Comprehensive Care Clinic Only:
If you have a different insurance plan than those listed, you can still receive services at TUSDM. You must pay in full at the time of the appointment, and then file for reimbursement from your insurance company. We will provide you with a standard dental claim form, listing the treatments that were provided and the payment received. The patient then may submit the dental claim form to her/his insurance company. The patient will then work directly with her/his insurance company to receive reimbursement as allowed under the patient’s insurance coverage.
Most medical insurance plans do not cover dental care, however, the following clinics do bill medical insurance. Please contact the clinic directly for more details about medical insurance billing.
- Oral Medicine
- Craniofacial Pain Center
- Oral and Maxillofacial Surgery (Faculty Providers performing specific procedures only)