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School of Dental Medicine

Insurance and Billing

The Clinic Business Office for Tufts Dental School patient care billing is available by calling (617) 636-6986. Our representatives are available to answer your account, payment and insurance questions Monday through Friday from 9:30 a.m. - 4:30 p.m.

Payment Methods

Payment is expected at the time of the appointment. This includes co-payments, co-insurances, or full payment for patients without insurance. Our clinics accept the following payment methods. 

  • Visa, Mastercard and Discover
  • Personal Checks (with valid photo I.D.)
  • Cash
  • Flexible Spending Accounts
  • Third party payment plans through LendingTree

In-network Dental Insurance

It your responsibility to know your dental insurance benefits. Insurances accepted and procedures covered by may vary by provider and procedure. You will be responsible for any remaining balances after we bill your insurance, and we will send a statement showing the balance.

All Clinics:*

*Except Oral Medicine and the Craniofacial Pain Center that bill medical insurance. See the "Medical Insurance" section below.

Comprehensive Care Clinic Only:

Out-of-network Insurance

If you have a different insurance plan than those listed, you can still receive services at TUSDM. You must pay in full at the time of the appointment, and then file for reimbursement from your insurance company. We will provide you with a standard dental claim form, listing the treatments that were provided and the payment received. The patient then may submit the dental claim form to her/his insurance company. The patient will then work directly with her/his insurance company to receive reimbursement as allowed under the patient’s insurance coverage.

Medical Insurance

Most medical insurance plans do not cover dental care, however, the following clinics do bill medical insurance. Please contact the clinic directly for more details about medical insurance billing.