Policies & Rights

Your Rights and Responsibilities

As a patient you have certain rights when it comes to your care. You also have certain responsibilities, and we reserve the right to decline you as a patient if you do not meet your responsibilities.

Statement of Rights and Responsibilities

Our Privacy Practices

As a patient you have certain rights and choices about how you can access your medical information and how we can use it. TUSDM is responsible for the privacy of your information but may share it under certain circumstances.

Notice of Privacy Practices

Discrimination Is Against the Law

Tufts University School of Dental Medicine (TUSDM) complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of an any protected class (including, but not limited to, race, color, national origin, age, disability, and sex.) Furthermore, unlawful discrimination has no place at Tufts University and offends the university’s core values which include a commitment to equal opportunity and inclusion.

Notice of Non-Discrimination

Language Assistance Services

Attention: Language assistance services are available to you free of charge.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

ATENÇÃO:  Se fala português, encontram-se disponíveis serviços linguísticos, grátis.


Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.

Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.

ប្រយ័ត្ន៖  បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។

In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti.

Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν.

Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej.

ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।

Email Patient Relations (617) 636-6998

Patient Concerns and Ethics Violations

Tufts University School of Dental Medicine (TUSDM) strives to provide excellent service and care for our patients. Patients with a complaint or concern may email the Associate Director of Patient Relations at patientrelations@tufts.edu.

Tufts University and TUSDM also takes ethical violations seriously and provides a risk free and anonymous channel for reporting unethical behavior of any kind through EthicsPoint, Inc.

Email Patient Concerns/Complaints File an Ethics Report