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Like so many procedures done at Tufts School of Dental Medicine, this one starts with an impression—not of a tooth, though, but of an ear or other facial feature. From that, maxillofacial prosthodontist Sujey Morgan casts an exact replica, in this case, a silicone prosthetic ear for a little boy born without one.
Among the skills a dentist must possess—clinical knowledge, nimble hands—the ability to listen to and communicate with patients has become more important than ever. As health care moves toward a more patient-centered model and as patients often arrive in the operatory with information they have gathered from the Internet or other sources, the ability to guide them to sound decisions about treatment is an essential part of your health-care toolkit.